Today's Revenue Management thought:-

โœˆ๏ธ๐Ÿ’ฐ ๐–๐ก๐š๐ญ ๐‡๐จ๐ญ๐ž๐ฅ๐ฌ ๐‚๐š๐ง ๐‹๐ž๐š๐ซ๐ง ๐€๐›๐จ๐ฎ๐ญ ๐”๐ฉ๐ฌ๐ž๐ฅ๐ฅ๐ข๐ง๐  ๐Ÿ๐ซ๐จ๐ฆ ๐‘๐ฒ๐š๐ง๐š๐ข๐ซ โ€“ ๐€๐ฎ๐ฑ๐ข๐ฅ๐ข๐š๐ซ๐ฒ ๐’๐š๐ฅ๐ž๐ฌ ๐€๐ซ๐ž ๐๐ซ๐จ๐Ÿ๐ข๐ญ๐š๐›๐ข๐ฅ๐ข๐ญ๐ฒ! โœˆ๏ธ๐Ÿ’ฐ

Hotels Need to Get Serious About Selling. Hereโ€™s How. ๐ŸŽฏ

Ryanair doesnโ€™t leave ancillary revenue to chance.

They donโ€™t rely on a flight attendant randomly deciding to sell scratch cards and drinks.

They systematise and automate the processโ€”and hotels should be doing the same.

โœ”๏ธ Make it standard at check-in.
๐Ÿ”น Train your front desk to offer TWO upsell options, every timeโ€”just like Ryanairโ€™s baggage selection.

โœ”๏ธ Use technology to automate pre-arrival upsells.
๐Ÿ”น Pre-stay emails & online check-in screens should always offer room upgrades, breakfast, and late checkouts.

โœ”๏ธ Track performance and reward staff.
๐Ÿ”น The airline crew that sells the most gets incentives. Why arenโ€™t front desk teams being rewarded for driving revenue?

If Ryanair can convince millions to pay for a seat they already own, then hotels should be able to convince guests to enhance their stay.

Tomorrow, the final pieceโ€”why upselling isnโ€™t just about money, itโ€™s about better experiences.

Have a profitable week.

โœŒ๐Ÿผ

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