Today's Revenue Management thought:-
โ๏ธ๐ฐ ๐๐ก๐๐ญ ๐๐จ๐ญ๐๐ฅ๐ฌ ๐๐๐ง ๐๐๐๐ซ๐ง ๐๐๐จ๐ฎ๐ญ ๐๐ฉ๐ฌ๐๐ฅ๐ฅ๐ข๐ง๐ ๐๐ซ๐จ๐ฆ ๐๐ฒ๐๐ง๐๐ข๐ซ โ ๐๐ฎ๐ฑ๐ข๐ฅ๐ข๐๐ซ๐ฒ ๐๐๐ฅ๐๐ฌ ๐๐ซ๐ ๐๐ซ๐จ๐๐ข๐ญ๐๐๐ข๐ฅ๐ข๐ญ๐ฒ! โ๏ธ๐ฐ
Why Are Hotels So Afraid to Upsell? ๐คทโโ๏ธ
Ryanair doesnโt hesitate for a second when charging for extras.
Yet hotelsโbusinesses that literally sell experiences and upgradesโare weirdly shy about offering add-ons.
๐๏ธ When was the last time reception proactively sold a better room?
๐ฅ Why isnโt every guest offered a welcome drink package?
๐ณ Why isnโt breakfast pre-sold at check-in to boost F&B revenue?
Hotels, letโs be real:
๐จ Guests expect to be offered extras.
๐จ If they donโt book it at your hotel, theyโll spend it elsewhere.
๐จ If youโre not selling, youโre losing money.
Ryanair doesnโt apologise for offering add-onsโthey just do it as a matter of process.
So why are hotels leaving money on the table? Tomorrow, we talk numbers.
Have a profitable week.
โ๐ผ