Today's Revenue Management thought:-

โœˆ๏ธ๐Ÿ’ฐ ๐–๐ก๐š๐ญ ๐‡๐จ๐ญ๐ž๐ฅ๐ฌ ๐‚๐š๐ง ๐‹๐ž๐š๐ซ๐ง ๐€๐›๐จ๐ฎ๐ญ ๐”๐ฉ๐ฌ๐ž๐ฅ๐ฅ๐ข๐ง๐  ๐Ÿ๐ซ๐จ๐ฆ ๐‘๐ฒ๐š๐ง๐š๐ข๐ซ โ€“ ๐€๐ฎ๐ฑ๐ข๐ฅ๐ข๐š๐ซ๐ฒ ๐’๐š๐ฅ๐ž๐ฌ ๐€๐ซ๐ž ๐๐ซ๐จ๐Ÿ๐ข๐ญ๐š๐›๐ข๐ฅ๐ข๐ญ๐ฒ! โœˆ๏ธ๐Ÿ’ฐ

Why Are Hotels So Afraid to Upsell? ๐Ÿคทโ€โ™‚๏ธ

Ryanair doesnโ€™t hesitate for a second when charging for extras.

Yet hotelsโ€”businesses that literally sell experiences and upgradesโ€”are weirdly shy about offering add-ons.

๐Ÿ›Ž๏ธ When was the last time reception proactively sold a better room?
๐Ÿฅ‚ Why isnโ€™t every guest offered a welcome drink package?
๐Ÿณ Why isnโ€™t breakfast pre-sold at check-in to boost F&B revenue?

Hotels, letโ€™s be real:
๐Ÿšจ Guests expect to be offered extras.
๐Ÿšจ If they donโ€™t book it at your hotel, theyโ€™ll spend it elsewhere.
๐Ÿšจ If youโ€™re not selling, youโ€™re losing money.

Ryanair doesnโ€™t apologise for offering add-onsโ€”they just do it as a matter of process.

So why are hotels leaving money on the table? Tomorrow, we talk numbers.

Have a profitable week.

โœŒ๐Ÿผ

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