Today's Revenue Management thought:-

This week, I’ll explore how independent hotels can leverage AI and personalisation to compete with OTAs, enhance guest experiences, and drive more direct bookings.

AI and Automation: Enhancing, Not Replacing, the Human Touch

Strategic implementation of AI-driven tools, such as chatbots and CRM systems, can optimise operations while preserving the essential human connection that guests expect.

Have a profitable week.

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