Today's Revenue Management thought:-
Guest Confusion = Abandoned Bookings
Want a guaranteed way to lose a booking?
Overwhelm your guests with too many rate plans.
Here’s what happens when they see 10+ options:
🤯 “Wait, what’s the difference between these two?”
🤯 “Do I need to prepay, or is breakfast included?”
🤯 “Forget it, I’ll just check another hotel.”
Confused guests don’t convert.
The fix? Fewer, clearer rate plans.
Simple sells.
💬 Curious how your current setup looks from a guest’s point of view? Let me review it and share my feedback — just DM me! Schedule a meeting - https://calendly.com/nikolashall/freecall?
Have a profitable week.
✌🏼